Shipping policy

Shipping and Delivery

في حالة استلام الطلب أثناء عروض الشحن المجاني:

 الشحن مجاني بالكامل 100%.
في حالة رفض الاستلام: يتم سداد قيمة مصاريف الشحن فقط للمندوب.

Shipping Methods We offer door-to-door delivery, with daily free pickup services and no minimum order requirement.

 

Shipping Costs Shipping costs are calculated based on your location:

• Cairo and Giza: 65 EGP

• Alexandria and Beheira: 75 EGP

• Delta Governorates and Canal Cities: 80 EGP

• Upper Egypt 1 (Fayoum, Beni Suef, Minya, Assiut, Sohag): 90 EGP

• Upper Egypt 2 (Qena, Luxor, Aswan, Red Sea, Matrouh): 100 EGP

• South Sinai and New Valley: 115 EGP

Payment and Fees

• We are currently only using cash-on-delivery payment method.

Shipping Issues If you encounter any issues with your shipment, such as delays or damaged items, please contact our customer service team at +201220754444. We will assist you in resolving the issue as quickly as possible.